From static maps to live journeys
The platform for real-time experience mapping, governance and orchestration!
You map the customer journey and PeopleXperience Beyond turns your ideal design into reality
You map the customer journey and PeopleXperience Beyond turns your ideal design into reality
Large companies that trust our solution:
The favorite operating system of the Customer Experience manager
Insights
of CX
Dashboard
with ROI
Automation
of Actions
Personas
Synthetic
Project Management
Process Design
I.A.
Analytical
Insights
of CX
Dashboard
with ROI
Automation
of Actions
Personas
Synthetic
Project Management
Process Design
I.A.
Analytical
Map of
Journey
Map of
Journey
Advantages
Advantages
Advantages
Why choose PeopleXperience?
Discover how PeopleXperience turns the customer journey into reality and results.
1
True Orchestration
No more static PDF maps that gather dust. We deliver a live platform that connects data, A.I., and execution.
1
True Orchestration
No more static PDF maps that gather dust. We deliver a live platform that connects data, A.I., and execution.
1
True Orchestration
No more static PDF maps that gather dust. We deliver a live platform that connects data, A.I., and execution.
2
End of Operational Silos
Unify the customer vision. Our governance ensures that Sales, Customer Service, Marketing, Product, and other areas look at the same data, eliminating the corporate "blame game."
2
End of Operational Silos
Unify the customer vision. Our governance ensures that Sales, Customer Service, Marketing, Product, and other areas look at the same data, eliminating the corporate "blame game."
2
End of Operational Silos
Unify the customer vision. Our governance ensures that Sales, Customer Service, Marketing, Product, and other areas look at the same data, eliminating the corporate "blame game."
3
Synthetic Personas (A.I.)
Stop spending your budget testing in the market. Simulate your customer's behavior with AI and validate your hypotheses in seconds, not months.
3
Synthetic Personas (A.I.)
Stop spending your budget testing in the market. Simulate your customer's behavior with AI and validate your hypotheses in seconds, not months.
3
Synthetic Personas (A.I.)
Stop spending your budget testing in the market. Simulate your customer's behavior with AI and validate your hypotheses in seconds, not months.
4
Integrated Project Management
We keep initiatives alive on the journey. Our platform manages improvement initiatives and automatically charges the responsible parties. Turn feelings into revenue. Our dashboards mathematically prove how much each point of improvement in the experience has generated in financial return.
4
Integrated Project Management
We keep initiatives alive on the journey. Our platform manages improvement initiatives and automatically charges the responsible parties. Turn feelings into revenue. Our dashboards mathematically prove how much each point of improvement in the experience has generated in financial return.
4
Integrated Project Management
We keep initiatives alive on the journey. Our platform manages improvement initiatives and automatically charges the responsible parties. Turn feelings into revenue. Our dashboards mathematically prove how much each point of improvement in the experience has generated in financial return.
Professional Services
Professional Services
Professional Services
Professional services that give meaning to the journey, generating engagement and results
Technology orchestrates, but it is human intelligence that designs the strategy. Our Squads act as an Enterprise Consultancy, working from diagnosis to delivery to connect data, set priorities, and ensure governance.
We act as an extension of your team to reduce operational friction, accelerate complex decisions, and prove the ROI that static maps could never show.
Nossa plataforma o guia de forma contínua desde a integração de dados até a geração de relatórios, com fluxos de trabalho simples e passo a passo.
We conduct in-depth qualitative research (1:1 interviews, focus groups, and market/benchmark analysis) with rigor, quality, and best practices from around the world. You receive actionable insights, validated hypotheses, and clear priorities, all with confidentiality, GDPR compliance, and traceability of the method.
We conduct in-depth qualitative research (1:1 interviews, focus groups, and market/benchmark analysis) with rigor, quality, and best practices from around the world. You receive actionable insights, validated hypotheses, and clear priorities, all with confidentiality, GDPR compliance, and traceability of the method.
We conduct in-depth qualitative research (1:1 interviews, focus groups, and market/benchmark analysis) with rigor, quality, and best practices from around the world. You receive actionable insights, validated hypotheses, and clear priorities, all with confidentiality, GDPR compliance, and traceability of the method.
Our specialists dive into your operation to map the current state (As-Is) and design the future (To-Be), connecting signals from CRM, VOC, and customer service to separate perception from evidence. We transform blocked processes into workflows ready for automation and scale, with priorities defined by effort/cost/benefit to accelerate results.
Our specialists dive into your operation to map the current state (As-Is) and design the future (To-Be), connecting signals from CRM, VOC, and customer service to separate perception from evidence. We transform blocked processes into workflows ready for automation and scale, with priorities defined by effort/cost/benefit to accelerate results.
Our specialists dive into your operation to map the current state (As-Is) and design the future (To-Be), connecting signals from CRM, VOC, and customer service to separate perception from evidence. We transform blocked processes into workflows ready for automation and scale, with priorities defined by effort/cost/benefit to accelerate results.
The future of the customer journey
The future of the customer journey
The future of the customer journey
PX Beyond brings the journey map to life
PX Beyond connects real data, AI, and automation to transform static diagnostics into an operating system that understands and anticipates customer expectations.
Synthetic Personas and Insights
Smart Personas are hyper-realistic and turn customer data into actionable insights to help with decision-making.
Synthetic Personas and Insights
Smart Personas are hyper-realistic and turn customer data into actionable insights to help with decision-making.
Synthetic Personas and Insights
Smart Personas are hyper-realistic and turn customer data into actionable insights to help with decision-making.
Live journey with orchestration
Enrich the map with CRM data, research, and service, bringing continuous visibility of friction points and critical moments.
Live journey with orchestration
Enrich the map with CRM data, research, and service, bringing continuous visibility of friction points and critical moments.
Live journey with orchestration
Enrich the map with CRM data, research, and service, bringing continuous visibility of friction points and critical moments.
Governance of initiatives
Turn insights into an action plan, tasks, responsible parties, evidence, and indicators. Automating actions to accelerate results.
Governance of initiatives
Turn insights into an action plan, tasks, responsible parties, evidence, and indicators. Automating actions to accelerate results.
Governance of initiatives
Turn insights into an action plan, tasks, responsible parties, evidence, and indicators. Automating actions to accelerate results.
How much does it cost?
Experience
For independent consultants and first steps in digitizing the journey
Free
Customer Journey Maps
Personas Design
Custom Stages and Interactions - Limited
Creation and use of templates
Basic Task Creation
CX Project - Limited to 1 project
Flow Drawing - Limited to 3
Basic export to PDF (Download)
Access to the group of travelers
Basic email support
Enterprise Version
For CX teams that need collaboration and governance
Consult
All features of the Experience version
Custom Stages and Interactions - Unlimited
Duplication and versioning of journeys
Flow Drawing - Unlimited Flows
API - Display the journey in other systems
Corporate Directory
Tasks - Complete management of activities
Personas Research with AI - 100 submissions
Add external data (API) to your journey
Premium support via WhatsApp and email
Beyond Version
For large operations focused on AI, ROI, and orchestration
Consult
All the features of the Enterprise version
I.A. for hyper-personalized individuals
Smart synthetic personas
Journey Map with Real-Time Insights
Analysis of conversations and data with our AI.
Journey orchestration: Automate actions
Integrated with communication APIs
Integration with BOT, CRM, and research
SSO & Access Customization
Premium support via WhatsApp and email
Experience
For independent consultants and first steps in digitizing the journey
Free
Customer Journey Maps
Personas Design
Custom Stages and Interactions - Limited
Creation and use of templates
Basic Task Creation
CX Project - Limited to 1 project
Flow Drawing - Limited to 3
Basic export to PDF (Download)
Access to the group of travelers
Basic email support
Enterprise Version
For CX teams that need collaboration and governance
Consult
All features of the Experience version
Custom Stages and Interactions - Unlimited
Duplication and versioning of journeys
Flow Drawing - Unlimited Flows
API - Display the journey in other systems
Corporate Directory
Tasks - Complete management of activities
Personas Research with AI - 100 submissions
Add external data (API) to your journey
Premium support via WhatsApp and email
Beyond Version
For large operations focused on AI, ROI, and orchestration
Consult
All the features of the Enterprise version
I.A. for hyper-personalized individuals
Smart synthetic personas
Journey Map with Real-Time Insights
Analysis of conversations and data with our AI.
Journey orchestration: Automate actions
Integrated with communication APIs
Integration with BOT, CRM, and research
SSO & Access Customization
Premium support via WhatsApp and email
Experience
For independent consultants and first steps in digitizing the journey
Free
Customer Journey Maps
Personas Design
Custom Stages and Interactions - Limited
Creation and use of templates
Basic Task Creation
CX Project - Limited to 1 project
Flow Drawing - Limited to 3
Basic export to PDF (Download)
Access to the group of travelers
Basic email support
Enterprise Version
For CX teams that need collaboration and governance
Consult
All features of the Experience version
Custom Stages and Interactions - Unlimited
Duplication and versioning of journeys
Flow Drawing - Unlimited Flows
API - Display the journey in other systems
Corporate Directory
Tasks - Complete management of activities
Personas Research with AI - 100 submissions
Add external data (API) to your journey
Premium support via WhatsApp and email
Beyond Version
For large operations focused on AI, ROI, and orchestration
Consult
All the features of the Enterprise version
I.A. for hyper-personalized individuals
Smart synthetic personas
Journey Map with Real-Time Insights
Analysis of conversations and data with our AI.
Journey orchestration: Automate actions
Integrated with communication APIs
Integration with BOT, CRM, and research
SSO & Access Customization
Premium support via WhatsApp and email
The evolution of customer experience management
The market has evolved. Mapping the journey and putting it on the wall no longer generates competitive advantage. In the “old way,” data becomes fragmented, departments work in silos, and decisions take time. With PX Beyond, you integrate signals from CRM, research, and service, keep a live journey, and transform insights into actions with centralized governance: responsible parties, deadlines, evidence, and indicators. The result: less friction, more predictability, and an experience that moves from static design to execution, with assisted AI (human-in-the-loop) and orchestration.
The evolution of customer experience management
The market has evolved. Mapping the journey and putting it on the wall no longer generates competitive advantage. In the “old way,” data becomes fragmented, departments work in silos, and decisions take time. With PX Beyond, you integrate signals from CRM, research, and service, keep a live journey, and transform insights into actions with centralized governance: responsible parties, deadlines, evidence, and indicators. The result: less friction, more predictability, and an experience that moves from static design to execution, with assisted AI (human-in-the-loop) and orchestration.
The evolution of customer experience management
The market has evolved. Mapping the journey and putting it on the wall no longer generates competitive advantage. In the “old way,” data becomes fragmented, departments work in silos, and decisions take time. With PX Beyond, you integrate signals from CRM, research, and service, keep a live journey, and transform insights into actions with centralized governance: responsible parties, deadlines, evidence, and indicators. The result: less friction, more predictability, and an experience that moves from static design to execution, with assisted AI (human-in-the-loop) and orchestration.